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Privacy Policy

PrivacyThe terms and conditions outlined in the following Privacy Policy apply to users, viewers and all people who have access to the Town of Ajax's web site. By using or viewing this site, you agree to its terms and conditions. To ensure that you know what terms and conditions currently apply, occasional checks of this page and the disclaimer are recommended.

Privacy Policy

The Town of Ajax respects the privacy of its Web visitors. Staff adhere to strict policies that protect the confidentiality of any personal identifiable information such as names, e-mail addresses and telephone numbers.

Specifics of how the Town of Ajax gathers and users Internet information are outlined below.

  1. Access to the Town of Ajax's Web site, and use of any of its service features typically do not require providing any personal information whatsoever.
  2. "Cookie" technology captures a summary - not individual - information on visitor use patterns. This computer code tracks "traffic" to determine how effective a given page is in meeting information or service needs. Apart from providing a performance measure for the Town's Internet site, the data is otherwise meaningless.
  3. A Cookie contains no information that personally identifies visitors to the community's Web site and is strictly geared to providing internal performance data. The Town of Ajax knows nothing of an Internet visitors browsing path once he or she has left
  4. The only personal identifying information arising from the use of the Town of Ajax's web site is what you supply to us on a voluntary basis. For example, this could be in connection with the following; submitting comments, suggestions or questions through a feedback form or an e-mail.

Legal Information

The Town makes no representation, warranty or guarantee as to the content, accuracy, currency or completeness of any of the information provided in its web pages. The Town explicitly disclaims any representations, warranties and guarantees, including, without limitation, the implied warranties of merchantability and fitness for a particular purpose.

The Town is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of or the inability to use, any web pages and/or the materials contained on the web pages whether the materials are provided by the Town or by a third party.

The information herein is the property of the Town of Ajax and is protected by copyright. No part of the information herein may be sold, copied, distributed or transmitted in any form without the prior written consent of the Town of Ajax.

Freedom of Information (FOI)

The Town of Ajax acknowledges and appreciates that the communication of personal information is extremely sensitive and it recognizes the need to protect the personal privacy of individuals who interact with the Town through various means of communication.

The MFIPPA requires that a local government protect the privacy of an individual's personal information that exists in the governmental records and that it follow a privacy protection scheme that includes rules regarding the collection, retention, use, disclosure and disposal of personal information in its custody or control.

For more information, visit the Ontario Information & Privacy Commission website at