How can I get a Library card?Dark purple Ajax Public Library card

  • Get instant access with an eCard by completing our online form.
  • Upgrade your eCard by contacting us.
  • Sign up for a traditional Library card in any branch; be sure to bring identification that includes your name and current address.
  • Children aged 15 and younger must have a parent/guardian present to apply on their behalf.

What does my Library card give me access to?

  • Borrow up to 50 items at a time (with some limits on specific formats);
  • Borrow up to 20 eBook/audiobook titles from Overdrive/Libby;
  • Access to all of the Library's Online Resources and databases for free;
  • Request items be held for you, or request items be borrowed from other libraries in Ontario on your behalf;
    • Items are held in the Library Branch of your choice for five (5) days. 
  • In-branch computer access;
  • Access to technology to use or borrow, including 3D printers, mobile hotspots, iPads, and more.

What am I responsible for as a Library customer?

  • Have your Library card, or Library card number, available to access services as needed;
  • Be responsible for all materials borrowed on your Library card, including replacement costs if items are damaged or lost;
  • Observe all policies established by the Library Board for use of Library services, collections, and spaces;
  • Library memberships must be renewed every two (2) years, at any Library branch location;
  • Report the loss of a card or change of address or other contact information as soon as possible. 
  • See our Library Membership policy. 

Is there any cost associated with using the Library?

  • Replacement Library cards have a replacement cost of $0.50.
  • Printing, photocopying, and 3D printing have fees associated - please see our Technology page;
  • Items that are deemed lost or returned damaged will have replacement costs associated. Replacement costs vary per item.
  • Non-residents (i.e. people who do not live or work in Durham Region) will be charged an annual fee of $35 (or $20 for a six-month period). 
  • Library accounts that reach over $100 in fees owing for more than 60 days will have a $15 referral fee attached. See our Overdue and Lost Items page for more information about this process.

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