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Accessibility Services

Book with GlassesThe Library strives to provide equitable access to all of our services. To view the 2017 Ajax Public Library Provincial Accessibility Compliance Report, please click HERE.

Accessible Equipment

The Library's Main Branch has an accessible computer workstation with equipped with special hardware and software. Hardware includes a fully adjustable table, computer mouse options, a large print keyboard, and a touch screen monitor. Software includes Zoomtext, Boardmaker Online, along with many others. The Main branch also has a CCTV print magnifier, a DAISY player, a UbiDuo and TextNet software. Please feel free to ask a staff member for additional information.

Books on Wheels

If you cannot get to the library, the library can come to you. Our Visiting Library Service is available for Ajax residents who are homebound due to illness, age, or disability. Find out more about this service!

Accessible Collections and Programs

Our library collection includes:

  • Daisy Talking Books - reserved for print-disabled customers who have filled out a CELA Self-Declaration Form. This form needs to be verified by CELA. For more information, check here for details.
  • Daisy Playeravailable for borrowing along with your Daisy Talking Books.
  • Audiobooksin CD or downloadable format, you can listen to these on your computer or portable device. Search and request audio books online.
  • Closed-captioned DVDs - some of our movie titles have subtitles that can be seen with a closed-captioned decoder or with a built-in decoder on newer televisions.
  • Large Print Books - books printed in 16 point font size.
  • Databases - many of our Online Resources have accessibility features. A staff member can help you find the ones that fit your needs.
  • Inclusive Toy Library - an educational collection to enhance the play experience, develop skills and allow kids of all abilities to learn as they play.
  • Programs - staff can provide information about current programs that will meet your needs and interests.

Wheelchair Accessibility at all Branches

All library branches can be approached, entered, and used by persons with physical disabilities. Features include parking lots with pavement markings, automatic door openers, washroom grab-bars, walkers (at Main and Village Branches), and elevator and stair-tread edgings at the Main Branch.

Hearing Assistance at Main Branch

A hearing loop system is part of the microphone system in our Rotary Room. It allows customers to hear a clearer, more intelligible sound, and background noises are greatly reduced. 

Listeners hear directly through their hearing aid simply by switching it to the telecoil (T) setting and adjust the volume as needed. If you are unsure about activating the “telecoil” in your hearing aid, please contact your hearing aid provider for help. For those that require hearing assistance but do not have a hearing aid, a portable receiver and headset are available. Please speak to staff if you require this option.


CELA Library Partners Program

Public Library Service for Canadian with Print Disabilities: As a Canadian with a print disability you have a right to accessible public library services. CELA makes it possible and easy for all public libraries in Canada to provide materials in a broad range of accessible formats, with both high tech and conventional delivery options, to meet your needs. Contact your public library to register for CELA services. If you already receive CELA services, learn about Bookshare, which gives you access to over 253,000 eBooks. To complete your online CELA registration, call 905-683-4000 ext 8813

How can I communicate with Library staff if I am deaf, deafened, hard of hearing or have speech difficulties?

TEXTNET is a communications software that allows users to type and read conversations that would otherwise be done by speaking and hearing. You can use TEXTNET to get information about any Library programs and services. TEXTNET users who make inquiries after hours have the ability to leave a message for staff and calls are returned promptly. Customers wishing to use the TEXTNET system to make inquiries can call the Town’s toll free number (1-866-460-4489) and be linked to Town Hall, the Recreation and Culture department or the Library.

Accessible Formats

All of the content on our website is available in alternate formats. If you require an alternate format, please call 905-683-4000, ext. 8819.

Accessibility Policy and Procedure